frequently asked questions
where do your products ship from?
where do your products ship to?
will you have in-stock items in the future?
can I cancel my order?
how can I make a suggestion?
can you please add insert extra keys here?
how are the quality of the keycaps?
any updates on my order?
when is insert keycap set here coming back?
what is a pre-order?
what is an IC (interest check)?
I placed my order and put in the wrong address, what should I do?
I placed my order and want to change the items in my order, what should I do?
how can I collaborate with osume?
my question wasn't listed here!